Legal
Privacy Policy
This policy explains how Clear Point Cleaning Services handles personal information in accordance with the Australian Privacy Principles.
Information we collect
We collect the information you provide when requesting a quote or contacting us — including your name, phone number, email address, property address or suburb, property details and any message you send. We may also collect basic technical information such as browser type and pages visited.
How we use your information
Your information is used to prepare quotes, schedule and deliver services, invoice for work completed, respond to enquiries and, where you have opted in, send service updates. We do not sell your personal information.
Disclosure
We may share information with our team members and subcontractors performing your service, and with service providers who help us operate the business (for example accounting or scheduling software). We may disclose information where required by law.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is retained only for as long as required for the purpose it was collected or as required by law.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period.
Cookies
This website may use cookies or similar technologies to understand how visitors use the site. You can disable cookies in your browser settings without affecting core functionality.
Contact us
Questions about this policy? Email admin@clearpointcleaningservices.com.au or call 0434 598 339.